AWS re:Invent 2024 - SMB
Back to all Re:Invent 2024
Table of Contents
AI & ML
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The talk explores how Infinite Athlete, a sports technology company, is leveraging AWS Bedrock, a fully-managed service that provides access to advanced foundational AI models, to revolutionize the sports industry. The speakers discuss how Bedrock's capabilities, such as text-to-SQL and agentic solutions, are enabling Infinite Athlete to build powerful AI-driven applications that address complex data challenges and transform the way sports teams and leagues operate.
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Analytics
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This presentation explores how small and medium-sized businesses (SMBs) can leverage generative AI and modern data services to unlock insights from limited data. The key focus is on simplifying the data architecture, automating mundane tasks, and leveraging generative AI capabilities to accelerate time to business value.
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Luminate, a major provider of data to the entertainment industry, has leveraged AWS services like Amazon Bedrock and Snowflake Cortex to build an AI-powered platform that delivers actionable insights to its customers. The platform integrates structured and unstructured data, employs a hybrid approach to natural language processing, and generates visualizations to provide a seamless conversational interface for users to access Luminate's vast data repository.
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Developer Experience
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Switchboard, MD, a healthcare technology startup, is leveraging AWS and generative AI to revolutionize contact center operations in the healthcare industry. Their innovative solution aims to streamline patient communication, reduce wait times, and enhance the human connection between healthcare providers and patients.
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This talk presents Switchboard, MD, a solution that leverages generative AI to improve the efficiency and human connection in healthcare contact centers. By automating administrative tasks and providing agents with real-time insights and recommended actions, Switchboard, MD aims to reduce wait times, improve patient satisfaction, and empower contact center staff to focus on solving complex, human-centric problems.
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This session highlights how an SMB customer, MDfit, leveraged generative AI to transform their patient scheduling process and overcome common challenges faced by healthcare call centers. By integrating Amazon Bedrock and Lex into their Automate solution, MDfit was able to improve transcription accuracy, reduce wait times, and achieve immediate ROI for their launch customer.
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The presentation discusses the evolution of generative AI and how AWS can help customers at different stages of their generative AI journey, from initial exploration to scaling production applications. It also outlines a platform approach to building generative AI applications on AWS, covering key components such as data management, AI core, application backends, operations, and a control plane.
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Keynote
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This presentation showcases how an Italian radio broadcaster leveraged AWS Bedrock and Retrieval Augmented Generation to transform their 50-year-old legacy data into a conversational AI-powered application. The solution enabled the customer to quickly extract insights from their data, including radio coverage maps, equipment manuals, and regulatory information, leading to faster decision-making and unlocking new business possibilities.
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Migration and Modernization
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The session explores migration and modernization strategies to grow businesses, highlighting the benefits of modernization beyond just cost savings, such as increased business agility and operational resilience. The presenters share insights from AWS and customer Fullsteam on aligning business and technology goals, leveraging generative AI for software development, and a prescriptive approach to accelerate the cloud journey.
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Operations
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The video discusses how AWS and Qu are revolutionizing edge computing in the restaurant industry to enhance resilience and intelligence. It highlights the complexity of the customer order journey and the need for seamless integration of various technologies to ensure reliable, intelligent, and efficient operations at the edge.
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This session explores how Helvetia Insurance, a Swiss insurance group, manages the balance between cloud compliance and cost optimization during its cloud migration journey. The presenters introduce a framework that aligns the roles of FinOps and cloud compliance to ensure initiatives are evaluated based on their impact on both cost and compliance, enabling the organization to make informed decisions and achieve visibility and optimization.
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Serverless
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This presentation discusses how AWS serverless services and tools like Infrastructure Composer and Amazon Q Developer can help small and medium businesses (SMBs) rapidly prototype and build new products and services. It showcases a demo that illustrates the use of these AWS services to create a serverless application for automating product image processing and API development.
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